Account management
Relationship dynamics
1
CEEATTLE and client stakeholders to treat each other with respect and appreciation.
2
During creative presentation and reviews, CEEATTLE to provide a feedback stakeholder sheet that is circulated post-meeting and can be accessed to client’s team if one of the RACI stakeholders are not able to attend due to personal reasons or schedule overlap - to ensure transparency and project movement at quick speeds.
Communication & engagement guidelines
1 process
- Across internal and external communications
- Across all client stakeholders
1 team
- We work together
- We uphold transparency
- We center an agile collaborative cycle
- We make time for team coverage (OOO/PTO/Emergency)
1 platform
- Core tools include Google Drive and Slack
- Curate a central repository for client’s marketing team
3 core values
- Humility
- Curiosity
- Bravery
Process methodology
Our capabilities cover a wide variety of campaign types common to revolving strategic needs throughout the business year and brand life stage.
- 1
Discover
This is time is spent building the necessary knowledge base around you, your goals, your customers, the competitive environment, and any specific insight required to achieve project success. This is logged in the Client brief, among other documentation.
- 2
Define
With the understanding in mind, we’ll establish how the project will operate. Our standard brief requirements are fulfilled here, mapping how we work together, approving project estimates, and agreeing on processes for unanticipated changes.
- 3
Design
Crafting begins. Our process flows from ideas to directions with specific paths for various intended deliverables. This includes your input and cross-team approval as essential checks to move forward.
- 4
Develop
Design work is realized. This stage changes form depending on the project but in every case, the intended deliverables become tangible items that are tested, re-reviewed, and given final go for their destination.
- 5
Deploy
Depending on the project this may be a formal delivery of the project’s results to you, a devised launch plan set in motion, or possibly a collaborative effort with other groups to get the project into the world. Either way, our work together goes live and we review its performance.
Complimentary website audit
Another pair of expert eyes can’t hurt. For new customers, we’ll survey your site for a variety of enhancement opportunities and simple fixes to improve the site you have today.
Request auditLet's talk next steps.
We’d love to show you our idea of a journey together. Let’s schedule our next conversation and see just how high we can go.
